||In order to ensure quality assurance in the services Provided by the Organisation to the customers, it is essential to set appropriate standards. The Company has therefore considered it appropriate to get the entire organisation certified for ISO 9001:2008. The work has already started in phases. So far the Corporate Office & 9 Terminals have already been ISO Certified. Two more Terminals have been identified for ISO certification within the 2012-13 financial year
||Warehousing management Systems:
||Computerization has pervaded every possible aspect of business operations. In order to keep pace with the emerging technological trends and in order to provide a transparent and efficient system of working we are on the threshold of introducing the Warehouse Management System on two existing terminals which shall be proliferated on the remaining RWCs, based on its successful operation.
||Your Company is alive to its responsibilities as a public enterprise and in order to maintain the faith of shareholders in particular and public at large have prepared and introduced Internal Audit Manual.
||New Marketing Efforts:
||The Company on the basis of its performance over past 1½ years has been able to attract the interest of major cement manufacturers like M/s. Grasim Industries Ltd., M/s. UltraTech Cement Ltd., M/s. ACC Ltd., M/s. Mangalam Cement, M/s. J. P. Cement to use its services on corporate arrangement basis without involving their clearing/ forwarding agents. Corporate tie-ups based on volumes discount system has been initiated at a number of terminals. Major marketing initiatives are under way to garner fertilizer and food grain business by entering into long-term mutually beneficial arrangements.